Shipping & Delivery Policy

Thank you for shopping with Vithaldas Narayandas and Sons (“V. N. Sons”). We are committed to delivering your orders safely and efficiently.

Order Processing

All orders are processed after successful payment confirmation.

Orders are generally processed within 1 to 2 business days, excluding Sundays, public holidays, or unforeseen operational delays.

You will receive an order confirmation once your purchase has been successfully placed.

Shipping Timeline

Domestic orders are generally delivered within 5 to 7 business days from the date of dispatch, depending on the delivery location and logistics network.

Delivery timelines are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment is completed.

From time to time, V. N. Sons may offer promotional free shipping on eligible orders.

Delivery Locations

Currently, we ship across India.

Availability of delivery to specific locations depends on the serviceability of our logistics partners.

Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to:

• Weather conditions
• Public holidays
• Transportation disruptions
• Natural calamities
• Government restrictions
• Remote delivery locations
• Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

V. N. Sons shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply if an order needs to be re-shipped due to incorrect delivery information.

Damaged Packages

If you receive a package that appears damaged during transit, please inspect it carefully before accepting delivery.

If possible, refuse acceptance of severely damaged packages and contact our Customer Care team immediately.

If damage is discovered after opening the package, please notify us within 48 hours of delivery, along with photographs of the product and packaging.

Order Tracking

Once your order has been dispatched, tracking information may be shared through the contact details provided during the order process, wherever applicable.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect address details, our delivery partner may attempt re-delivery or return the shipment to us.

Additional shipping charges may apply for re-dispatch of returned shipments.

Force Majeure

V. N. Sons shall not be held liable for delays in delivery arising from circumstances beyond our reasonable control, including natural disasters, strikes, transportation disruptions, government actions, or other unforeseen events.

Contact Us

For any questions regarding shipping or delivery, please contact:

V. N. Sons Customer Care

Vithaldas Narayandas and Sons

755/56/57 Budhwar Peth,
Phadke Houd Chowk,
Pune, Maharashtra 411002, India

Email: vns@vnsons.com

Phone: +91 74999 43397