Cancellation Policy
Last Updated: 24 July 2026
Cancellation Policy
At Vithaldas Narayandas and Sons (“V. N. Sons”), we understand that you may occasionally need to cancel an order. This Cancellation Policy explains the conditions under which cancellations may be accepted.
Cancellation Before Dispatch
Orders may be cancelled before they have been packed or dispatched.
If your cancellation request is approved before dispatch, any eligible refund will be processed through the original mode of payment or another appropriate method determined by V. N. Sons.
Cancellation After Dispatch
Once an order has been dispatched, it may no longer be eligible for cancellation.
If a cancellation request is accepted after dispatch, applicable shipping, handling, or other reasonable charges may be deducted before processing any eligible refund.
Refusal of Delivery
If a customer refuses to accept delivery of an order without a valid reason, V. N. Sons reserves the right to deduct applicable shipping, return shipping, and handling charges before processing any eligible refund.
Modification of Orders
If you wish to modify your order after it has been placed, please contact our Customer Care team as soon as possible.
While we will make reasonable efforts to accommodate your request, modifications cannot be guaranteed once order processing has begun.
Cancellation by V. N. Sons
V. N. Sons reserves the right to cancel any order in circumstances including, but not limited to:
- Product becoming unavailable.
- Pricing or technical errors.
- Payment verification failure.
- Suspected fraudulent or unauthorised transactions.
- Circumstances beyond our reasonable control.
Where payment has already been received, any eligible refund will be processed accordingly.
Contact Us
For assistance regarding order cancellations, please contact:
V. N. Sons Customer Care
Vithaldas Narayandas and Sons
755/56/57 Budhwar Peth,
Phadke Houd Chowk,
Pune, Maharashtra 411002, India
Email: vns@vnsons.com
Phone: +91 74999 43397
